Refund and Returns Policy

Terms and Conditions

Welcome to Nesscom Global Services By using our e-commerce store, you agree to the following terms and conditions. Please read them carefully before making a purchase.

1. Product Warranty

   • All items sold on our platform, including inverters, batteries, solar panels, charge controllers, solar lights, and accessories, are covered by the manufacturer’s warranty.

   • The manufacturer’s warranty period and conditions vary by product. Please refer to the specific product documentation for details.

   • The warranty strictly excludes coverage for physical damage, misuse, mishandling, improper installation, or any damages caused by human error or negligence.

2. Returns and Exchanges

   • All items are thoroughly inspected before shipping to ensure they are in good working condition.

   • Items purchased in good condition are non-returnable and non-refundable.

   • In the rare event of receiving a defective item, you must notify us within 48 hours of delivery. We will assist in facilitating the manufacturer’s warranty process.

3. Shipping and Delivery

   • We strive to deliver your orders promptly and in perfect condition. Shipping timelines may vary depending on your location and the availability of the product.

   • Customers are responsible for providing accurate shipping information. We are not liable for delays or losses due to incorrect details.

4. Limitation of Liability

   • Nesscom Global Service shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products.

   • It is the customer’s responsibility to ensure proper installation and use of the purchased items, following the manufacturer’s guidelines.

5. Customer Support

   • Our team is committed to providing exceptional after-sales support. For any inquiries, assistance, or warranty claims, please contact our support team at 2 Adetayo Shode Street Aguda Surulere Lagos

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6. Modification of Terms

   • We reserve the right to update or modify these terms and conditions at any time without prior notice. Changes will be effective immediately upon posting on our website.

By purchasing from Nesscom Global Services, you acknowledge and agree to these terms and conditions. If you have any questions or concerns, feel free to reach out to us at 2 Adetayo Shode Street Aguda Surulere Lagos.

Thank you for choosing Nesscom Global Services for your renewable energy needs